Richard and Tina Holland-Oakes founded Recare Ltd in 2008. From what was a problematic beginning, Recare started in the height of the national recession. Naturally, this was going to be an achievement in itself to get off the ground, let alone for it to be a success. Alas, this was achieved, from a minimal budget and moved on slightly from our living room table!
Proudly recognised as one of the leading reputable and awarded mobility and rehabilitation companies supplying clients in the UK and beyond.
Built by the Holland-Oakes family, Recare has endeavoured to maintain family values, this factor being regardless of the progression Recare achieves throughout the years. A vital component of a business in the rehabilitation and mobility industry, a first-hand friendly experience, with regardless how many staff or employees that join, we endeavour to ensure the company ethos is maintained throughout all services we provide. Ultimately the summary of this ethos is; the customer always comes. First, there is still a first-hand friendly face here on the team to help and advise, and every one offers this; from our office staff to our engineers and consultants.
What do we do?
Here at Recare, we supply and service all mobility and rehabilitation products, available from all the major manufacturers throughout the UK. These products can assist everyone. There is no requirement needed for you to benefit from available products.
Products are available for everyone! From your elderly relative requiring aid to assist with pulling their socks up, to being safe down the stairs on their recently fitted stairlift and getting their cup of tea transporting safely on a stable trolley around the house, to go and rest on their customised reclining chair. You may have paraplegia potentially needing support, utilising the advice of our sophisticated rehabilitation consultants to find the product that best suits your needs and requirements. Being able to offer individuals a vast range of opportunities from the potential to benefit from a standing chair. A broadly fascinating, innovative product range!
How do we do it?
If you're a current client of Recare, you will already be aware that here we pride ourselves on our recognised and awarded level of customer service. Ultimately enabling you to overcome your needs, this could be with a new product or an adaptation to what you are using now. The Recare team endeavour to always work with you to find the optimum solution.
Ultimately this is achieved through the team that is behind the Recare name, with over 160 years combined clinical and technical experience there is a significant range of knowledgeable resources enabling these previous challenges to be overcome and the best outcome to be the result.
Overall we are a friendly devoted team to ensuring each client gets the best service from ourselves and any products supplied to meet their individual needs and expectations. Our dedication to fast response times when required for customer concerns, and we endeavour to maintain this in the future.
Meet the Team
Richard Holland-Oakes CEO & Co-Founder
Tina Holland-Oakes Co-Founder & Managing Director
James Holland-Oakes Commercial Director
Annie Holland-Oakes Marketing & Motability Specialist
Andrew Oakes Rehabilitation Consultant
Craig Sweetlove Head of Complex Rehabilitation
Tim Cox Rehabilitation Consultant
Ray Wright Complex Rehabilitation Consultant
Allan Mitchell (Mitch) Rehabilitation Consultant
Kate Austin Logistics Manager
Andrew Davis Sales and Service Engineer
Sean Barrett Service Engineer
Kate Smith Administration Assistant
Paul Goodall Workshop Assistant
Ashleigh Winn Mobility Advisor (Kettering Branch)
Stephanie Sear Mobility Advisor (Kettering Branch)
Recare provides mobility equipment and living aids for the disabled and elderly clients throughout the UK, with our highly skilled specialist team, we endeavour to ensure every client gets the right product, including an extensive range of specialist paediatric products. Clients who purchase through ourselves followed by the support of our awarded standard of customer service team throughout the purchase of a product and ongoingly throughout sales, service and maintenance. If there is a product that you would like to see that is not shown on the website, please do email us at firstname.lastname@example.org or call our team 01993-880200, often it will be a product that we will be able to get into the showroom or clinic facilities to offer you a demonstrate at either the showrooms or your home address, and we can complete an assessment if required.
Recare is an authorised supplier of all the leading UK suppliers into the mobility and rehabilitation industry, for you, this means honest advice and the capability of our team to offer further products that are similar from a range of manufacturers. An example of these are; Ottobock, Klaxon, Sunrise Medical, Permobil, Invacare, Meyra, Rise and Recline and Pride Mobility, this is not an exhaustive list. The best way to see what is available is to have a browse through the product areas to see the extensive range of products, if you would like to know more, don't hesitate to get in touch. We have a team qualified to supply Motability powerchairs and Motability scooters, in our local areas Oxfordshire and Northamptonshire, stretching again to cover customers throughout the UK. Our team of specialist seating and powerchair consultants are more than often required to do particular adaptations for our Motability clients, ensuring you get the best power chair or scooter to suit your needs and expectations. We can assist you with the purchase of products through our finance provisions. Also, you can contact us for advice in regards to the insurance and warranty on your existing products or newly supplied products on behalf of Mark Bates Ltd.
Recare Ltd has the main premises located in Witney, Oxfordshire. This facility contains an in-house workshop with qualified engineers. Alongside this, we have our vans out on the road with readily available teams of engineers and consultants who will come to your home address. Also available at our second facility called Mi-Life by Recare located in Kettering, Northamptonshire.
To ensure when you come and see us in the showrooms that you receive the best possible care and advice, please contact us 01993-880200 make an appointment with one of our consultants before visiting our showrooms.
The British Healthcare Trades Association
The BHTA is the UK's most extended established healthcare trades association. Its member companies agree to abide by a Code of Practice that is in place to give consumers peace of mind that the body regulates suppliers. The BHTA will act as an ombudsman for complaints against member companies and has the power to revoke membership if their conduct is less than the required standard.
As a member of the British Healthcare Trades Association, we have signed up to their Code of Practice, which is approved under the CTSI Consumer Codes Approval Scheme. You can download a copy at www.bhta.com/code-of-practice or please ask us for a copy. This approval is only available to bodies who can prove their code of conduct is useful when it comes to safeguarding and promoting the interests of consumers beyond the basic requirements of the law.
Recare is a member of BHTA